Refund Policy

Returns

More Than Paws will take every care to ensure your products are packaged securely at time of dispatch.

Please choose carefully.

We do not refund if you change your mind or make the wrong selection.

If your goods do reach you in unsatisfactory condition, a claim MUST be made in writing within 7 days from receipt of order/goods to returns@morethanpaws.com.au

Products must be returned within 14 days of delivery date and MUST be in original packaging.

We reserve the right to replace or repair goods that fall under manufacturer fault.

No refund on freight costs.